Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If 3 days have gone by since you received the item, unfortunately, we can’t offer you a refund or exchange. Our policy lasts 3 days from arrival date. Please be informed that you have to pay the return shipping fee. Please contact our support team via more information. To complete your return, we require a receipt or proof of purchase. Item(s) must be returned together with proof of purchase. We accept return on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. Hence, please allow the 20% difference between advertised images and the actual item you received. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor’s display. Please be informed that our products are customized and manufactured under market demand thus, they are not always available items. Any defects or errors on our part will result in a replacement at no charge.ĭue to all our products are made-to-order so we typically do not accept returns or exchange due to user error such as incorrect selection of sizes, designs, colors, etc. We stand behind the quality of our products and guarantee our workmanship.
By placing an order, you have confirmed that you have read, understood and accepted these following policies.
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